This is your moment

This is your
moment

This is your moment

This is your
moment

This is your moment

This is your
moment

This is your moment

This is your
moment

This is your moment

This is your
moment

This is your moment

This is your
moment

This is your moment

This is your
moment

This is your moment

This is your
moment

This is your moment

This is your
moment

This is your moment

This is your
moment

Director, Global Sales – Next-Generation Sequencing (NGS)

  • Req ID #: 229870_en_US
  • Wilmington, MA, US
  • Full time

Apply Now

Not ready to apply yet?

Receive job alerts that match your background and interests – delivered right to your email inbox!

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

The Director of Global Sales for our Next-Generation Sequencing (NGS) business will lead a sales team and focus to achieve sales/profit goals across this focused product lines. 

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop and implement short and long-term sales strategies and objectives to achieve the Company’s revenue goals. Provide input on sales objectives, opportunities and competition to senior business leadership.
  • Assist in the development and implementation of annual sales plans and supporting sales programs.
  • Assist in the development and implementation of new sales practices and techniques across the entire business portfolio.
  • Formulate and implement polices and objectives to ensure the efficient and effective operation of team activities.
  • Partner with operational senior leadership to drive and design tactics, strategy and decision-making for new and existing products.
  • Develop an in-depth understanding of customer needs, buying behavior, purchasing and decision-making and recommend creative solutions, methods and procedures to meet customer expectations.
  • Oversee and assist with training programs designed to teach staff how to sell and/or represent NGS within the entire portfolio of CR products and services.
  • Provide annual forecasting and perform a review for the NGS offering as well as each individual sales territory upon request.
  • Develop sales, pricing and discount strategies, identify and capitalize on market opportunities, adjust strategies to reflect changing conditions.
  • Prepare and implement a comprehensive global sales management plan to indicate target opportunities, potential new accounts, expansion of existing accounts and an analysis of competitor accounts.
  • Generate new accounts and solicit business in assigned areas.
  • Attain revenue and objectives, and where possible increase revenue, in the assigned territory and or accounts.
  • Maintain contact with key customers and participate directly in sales for key accounts.
  • Implements follow up and needs assessment for sales training.
  • Direct activities of assigned group(s) to ensure optimum performance of the group/function.
  • Responsible for personnel management activities such as: scheduling, personnel actions (hiring, promotions, transfers, etc.), training and development, providing regular direction and feedback on performance, disciplinary actions and preparing and delivering annual performance and salary reviews.
  • Assist in the development of short- and long-range operating objectives, organizational structure, staffing requirements and succession plans.
  • Integrate activities with those of other major organizational units (e.g. segments, departments, functions).
  • Coordinate and interface closely with CRL Biologics testing commercial team to ensure cross selling is leveraged as much as possible and support is bi-directional between the teams
  • Work with CRL Biologics testing team to ensure communications and customer interactions are well coordinated and seamless and minimize crossed communications and redundancies.
  • Assist in the development and recommend departmental budget and authorize expenditures.
  • Support the policy of equal employment opportunity through affirmative action in personnel actions.
  • Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures [SOPs, safety procedures and biosafety protocols].
  • Ensure all information is accurately maintained in our Customer Relationship Management (CRM) System.
  • Perform all other related duties as assigned.

 

Job Qualifications

  • Education:  Bachelor’s degree (B.A./B.S.) or equivalent in life science related field. Master’s degree (MA/MS/MBA) preferred.
  • Experience:
    • Ten or more years related experience and/or training in NGS sales, strongly preferred.   
    • Experience with leading a sales team, strongly preferred.
    • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

Other:  Excellent leadership and communication skills with a demonstrated ability to negotiate and influence at the highest organizational levels.  

Compensation Data

The pay range for this position is $150K – $200K USD annually. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

 

About Corporate Functions 
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

 

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life.  Based on your position these may include:  bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

 

Equal Employment Opportunity

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Not ready to apply yet?

Receive job alerts that match your background and interests – delivered right to your email inbox!

Helping you find your moment

You take great care and effort when you apply for a job with us. Rest assured that we’ll be just as diligent in finding the role that’s right for you. Here’s how our hiring process works:

Job Search

Learn about CRL, our culture, and why we do the work we do while also searching for roles that match your interests and expertise.

Application

Create a profile and apply to as many roles as you have an interest.

Note: Depending on the role, you may be required to include a resume in your application.

Assessment and application review

Complete assessments, if requested, to determine whether the role is likely to be a good fit for you – and vice versa. The recruiter will review your resume and qualifications against the requirements of the role and will determine next steps.

Note: At any point in the process, you can log into your profile to review the status of your application.

Interview

Engage in our interview process by meeting with a group of interviewers who will provide information on the company, culture, and your role while also asking you questions to assess your skills, interests, and expertise. This is also a great time for you to ask questions and better understand how we foster a sense of belonging at Charles River.

Note: Charles River leverages technical and behavioral-based interview questions based on our DNA (Care, Lead, Own, and Collaborate). Please familiarize yourself with the DNA and be prepared to relate your experiences to them.

Job offer and onboarding

Receive a competitive offer either by phone or email from a Charles River recruiter or hiring manager. The offer will include your title, salary, location, and other relevant information.

Note: Upon acceptance, you will work with your recruiter to confirm a start date and will receive paperwork to electronically complete prior to your start. For US-based roles, upon your acceptance, you will be required to take a pre-employment drug screen and pass a criminal background check.

Job Search

Learn about CRL, our culture, and why we do the work we do while also searching for roles that match your interests and expertise.

Application

Create a profile and apply to as many roles as you have an interest. Note: Depending on the role, you may be required to include a resume in your application.

Assessment and Application Review

Complete assessments, if requested, to determine whether the role is likely to be a good fit for you – and vice versa. The recruiter will review your resume and qualifications against the requirements of the role and will determine next steps.
Note: At any point in the process, you can log into your profile to review the status of your application.

Interview

Engage in our interview process by meeting with a group of interviewers who will provide information on the company, culture, and your role while also asking you questions to assess your skills, interests, and expertise. This is also a great time for you to ask questions and better understand how we foster a sense of belonging at Charles River. Note: Charles River leverages technical and behavioral-based interview questions based on our DNA (Care, Lead, Own, and Collaborate). Please familiarize yourself with the DNA and be prepared to relate your experiences to them.

Job offer and onboarding

Receive a competitive offer either by phone or email from a Charles River recruiter or hiring manager. The offer will include your title, salary, location, and other relevant information. Note: Upon acceptance, you will work with your recruiter to confirm a start date and will receive paperwork to electronically complete prior to your start. For US-based roles, upon your acceptance, you will be required to take a pre-employment drug screen and pass a criminal background check.

Featured jobs

Important things are happening every moment at Charles River. This means exciting new career opportunities for you to explore. Take a look and apply today!

Moment by moment

At Charles River, you’ll be able to contribute to incredible breakthroughs while experiencing exciting opportunities for growth and development.

  • UX/UI Designer

    Advocate for user-centered design solutions. Create distinctive, consistent, branded digital experiences across multiple platforms, devices, and channels.

  • Sr. UX/UI Designer

    Define and drive UX/UI strategies and interaction designs – from scratch and for scale – that solve business and user problems.

  • Associate Director

    Work with Sr. UX/IX Designers and developers to assess problems and develop solutions. Execute on plan by building coding standardisations and automating processes.

  • Director, Digital Data Enablement

    Lead UX management and operational teams across business units and technical teams. Identify and define fit-for-purpose strategies to integrate best practices.

  • Sr. Director UX/UI Design

    Mentor, coach, and guide designer teams on design strategy related to research insights, execution, continuous integration, and automated deployment.

  • Close-up of smiling female Charles River Technology & Innovation professional
Close-up of smiling female Charles River Technology & Innovation professional

UX/UI Designer

Advocate for user-centered design solutions. Create distinctive, consistent, branded digital experiences across multiple platforms, devices, and channels.

Sr. UX/UI Designer

Define and drive UX/UI strategies and interaction designs – from scratch and for scale – that solve business and user problems.

Associate Director

Work with Sr. UX/IX Designers and developers to assess problems and develop solutions. Execute on plan by building coding standardisations and automating processes.

Director, Digital Data Enablement

Lead UX management and operational teams across business units and technical teams. Identify and define fit-for-purpose strategies to integrate best practices.

Sr. Director UX/UI Design

Mentor, coach, and guide designer teams on design strategy related to research insights, execution, continuous integration, and automated deployment.

  • Animal Care Technician I-IV

    Maintain the well-being of our animals by providing food, water, and a clean environment.

  • Animal Care Technologist I-IV

    Provide specialised care to maintain and monitor our animal's health and physical environment.

  • Veterinary Technician

    Help monitor, document, and triage all laboratory animal health cases.

  • Team Leader / Supervisor

    Supervise, train, mobilise, empower, and develop a high-performing team.

  • Research Associate

    Coordinate and plan activities according to study plan guidelines.

  • Close-up of smiling female Charles River Animal Care professional
Close-up of smiling female Charles River Animal Care professional

Animal Care Technician I - IV

Maintain the well-being of our animals by providing food, water, and a clean environment.

Animal Care Technologist I - IV

Provide specialised care to maintain and monitor our animal's health and physical environment.

Veterinary Technician

Help monitor, document, and triage all laboratory animal health cases.

Team Leader/Supervisor

Supervise, train, mobilise, empower, and develop a high-performing team.

Research Associate

Coordinate and plan activities according to study plan guidelines.

  • Intern Level I

    Support process/procedure improvement based on site and department needs. Gain knowledge of our corporate environment to navigate cross-functional department collaboration.

  • Intern Level II

    Complete comprehensive departmental projects incorporating mentorship of Level I interns as a professional development component.

  • Biomanufacturing Technician I-III

    Oversee the production, formulation, and banking of cellular products while maintaining compliance with GMP, GDP, and aseptic guidelines.

  • Biomanufacturing Lead / Specialist

    Maintain in-depth knowledge of specialised equipment to address questions as a Subject Matter Expert for the required equipment.

  • Close-up of a smiling male Charles River Campus Recruiting & University Relations professional
Close-up of a smiling male Charles River Campus Recruiting & University Relations professional

Intern Level I

Support process/procedure improvement based on site and department needs. Gain knowledge of our corporate environment to navigate cross-functional department collaboration.

Intern Level II

Complete comprehensive departmental projects incorporating mentorship of Level I interns as a professional development component.

Biomanufacturing Technician I-III

Oversee the production, formulation, and banking of cellular products while maintaining compliance with GMP, GDP, and aseptic guidelines.

Biomanufacturing Lead / Specialist

Maintain in-depth knowledge of specialised equipment to address questions as a Subject Matter Expert for the required equipment.

  • Clinical Veterinarian I-III

    Responsible for delivering professional veterinary services and helping to manage all phases of health care for the animal colony.

  • Senior Clinical Veterinarian

    Utlise knowledge of laboratory animal medicine to optimise the scientific objectives of animal research protocols.

  • Principal Veterinarian / Associate Director

    Conduct veterinary consultations, make treatment recommendations, communicate with study directors, and follow cases through to resolution.

  • Director, Laboratory Animal Medicine

    Provide technical and professional oversight of all animal care and use functions involving site laboratory animals.

  • Close-up of smiling female Charles River Veterinary professional
Close-up of smiling female Charles River Veterinary professional

Clinical Veterinarian I-III

Responsible for delivering professional veterinary services and helping to manage all phases of health care for the animal colony.

Senior Clinical Veterinarian

Utlise knowledge of laboratory animal medicine to optimise the scientific objectives of animal research protocols.

Principal Veterinarian/Associate Director

Conduct veterinary consultations, make treatment recommendations, communicate with study directors, and follow cases through to resolution.

Director, Laboratory Animal Medicine

Provide technical and professional oversight of all animal care and use functions involving site laboratory animals.

  • Technician I-III

    Follow SOP and protocols in the areas of animal handling, husbandry, and blood/urine collection.

  • Technician IV-V

    Handle advanced technician duties, including anesthesia, leadership and specialised sample collections.

  • Project Leader (Scientific)

    Serve as a scientific expert for the Lab with responsibility for staff-conducted studies.

  • Team Leader (People Leader)

    Oversee team activities and gain leadership skills on the path to becoming a Team Supervisor.

  • Team Supervisor (People Leader)

    Responsible for overall employee supervision, staff development, and team success.

  • Close-up of smiling female Charles River Scientific professional
Close-up of smiling female Charles River Scientific professional

Technician I-III

Follow SOP and protocols in the areas of animal handling, husbandry, and blood/urine collection.

Technician IV-V

Handle advanced technician duties, including anesthesia, leadership and specialised sample collections.

Project Leader (Scientific)

Serve as a scientific expert for the Lab with responsibility for staff-conducted studies.

Team Leader (People Leader)

Oversee team activities and gain leadership skills on the path to becoming a Team Supervisor.

Team Supervisor (People Leader)

Responsible for overall employee supervision, staff development, and team success.

  • Financial Analyst

    Help analyse financial data, extract/define relevant information, and interpret data.

  • Financial Analyst II

    Responsible for analysis, forecasting, budgeting, accounting administration, and reporting of projects.

  • Senior Financial Analyst

    Handle weekly and monthly forecasting and annual budget preparation. Prepare financials and key indicators for business reviews.

  • Manager, Business Finance

    Partner with operating businesses to raise standards in key decision areas. Present a dynamic industry, competitor, and economic context.

  • Finance Director, Operation

    Support all business aspects, working with site teams to direct weekly/monthly forecasting and annual budget preparation.

  • Close-up of smiling male Charles River Corporate professional
Close-up of smiling male Charles River Corporate professional

Financial Analyst

Help analyse financial data, extract/define relevant information, and interpret data.

Financial Analyst II

Responsible for analysis, forecasting, budgeting, accounting administration, and reporting of projects.

Senior Financial Analyst

Handle weekly and monthly forecasting and annual budget preparation. Prepare financials and key indicators for business reviews.

Manager, Business Finance

Partner with operating businesses to raise standards in key decision areas. Present a dynamic industry, competitor, and economic context.

Finance Director, Operation

Support all business aspects, working with site teams to direct weekly/monthly forecasting and annual budget preparation.

  • Biomanufacturing Technician I

    Support the production, formulation, and banking of novel cellular products (including cGMP, GDP, and aseptic processing).

  • Biomanufacturing Technician II

    Perform specialised activities in the production, formulation, and banking of novel cellular products (including cGMP, GDP, and aseptic processing). Train Biomanufacturing Technician 1.

  • Biomanufacturing Technician III

    Help advance the production, formulation, and banking of novel cellular products (including cGMP, GDP, and aseptic processing) while interacting with clients.

  • Biomanufacturing Lead / Specialist

    Maintain in-depth knowledge of specialised equipment to address questions as a Subject Matter Expert for the required equipment.

  • Biomanufacturing Supervisor

    Oversee biomanufacturing personnel, ensuring compliance with cGMP’s, CRL quality systems, and process documents in biomanufacturing.

  • Biomanufacturing Manager

    Lead biomanufacturing activities in the start-up and cGMP production of novel cellular products. Schedule and manage staff, ensuring a safe and compliant working environment.

  • Close-up of a smiling male Charles River Operations professional
Close-up of a smiling male Charles River Operations professional

Biomanufacturing Technician I

Support the production, formulation, and banking of novel cellular products (including cGMP, GDP, and aseptic processing).

Biomanufacturing Technician II

Perform specialised activities in the production, formulation, and banking of novel cellular products (including cGMP, GDP, and aseptic processing). Train Biomanufacturing Technician 1.

Biomanufacturing Technician III

Help advance the production, formulation, and banking of novel cellular products (including cGMP, GDP, and aseptic processing) while interacting with clients.

Biomanufacturing Lead / Specialist

Maintain in-depth knowledge of specialised equipment to address questions as a Subject Matter Expert for the required equipment.

Biomanufacturing Supervisor

Oversee biomanufacturing personnel, ensuring compliance with cGMP’s, CRL quality systems, and process documents in biomanufacturing.

Biomanufacturing Manager

Lead biomanufacturing activities in the start-up and cGMP production of novel cellular products. Schedule and manage staff, ensuring a safe and compliant working environment.

  • Client Manager

    Ensures high-quality customer service through multi-site coordination. Deliver timely, accurate, and comprehensive responses to sponsor requests.

  • Business Development Director

    Deliver profitable sales growth by targeting and visiting clients to build strong relationships and customer loyalty.

  • Senior Business Development Director

    Plan and execute a territory-based field sales strategy. Drive growth through targeted long- and short-term account plans.

  • Regional Sales Manager

    Manage sales team within North America's Safety Assessment sales region to achieve sales and profit goals.

  • Close-up of smiling male Charles River Commercial, Marketing & Sales professional
Close-up of smiling male Charles River Commercial, Marketing & Sales professional

Client Manager

Ensures high-quality customer service through multi-site coordination. Deliver timely, accurate, and comprehensive responses to sponsor requests.

Business Development Director

Deliver profitable sales growth by targeting and visiting clients to build strong relationships and customer loyalty.

Senior Business Development Director

Plan and execute a territory-based field sales strategy. Drive growth through targeted long- and short-term account plans.

Regional Sales Manager

Manage sales team within North America's Safety Assessment sales region to achieve sales and profit goals.

  • Director

    Partner with site leadership to achieve performance goals, develop staff, and deliver succession planning.

  • Senior Director / General Manager

    Lead a multi-functional team to ensure integrated operations. Collaborate with senior leadership to form plans, objectives, and policies.

  • Executive Director

    Lead a global, mutidisciplinary team. Develop short and long-term strategic plans tp maximise growth and profitability.

  • Corporate Vice President

    Provide leadership, direction, and advice to leadership and finance teams. Accountable for financial planning, directing, and controlling.

  • Close-up of smiling female Charles River Executive Leader
Close-up of smiling female Charles River Executive Leader

Director

Partner with site leadership to achieve performance goals, develop staff, and deliver succession planning.

Senior Director/General Manager

Lead a multi-functional team to ensure integrated operations. Collaborate with senior leadership to form plans, objectives, and policies.

Executive Director

Lead a global, mutidisciplinary team. Develop short and long-term strategic plans tp maximise growth and profitability.

Corporate Vice President

Provide leadership, direction, and advice to leadership and finance teams. Accountable for financial planning, directing, and controlling.

About Charles River

Charles River is an early-stage Contract Research Organisation (CRO). Here, we are passionate about our role in improving the quality of people’s lives. With 100 sites around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our clients’ unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies, hospitals, and academic institutions around the world.

Charles River laboratory professional at a lab bench in a state-of-the-art laboratory environment looking through a microscope.

Supporting your well-being

Your dedication and passion make a life-saving difference in lives around the world. We’re committed to providing you with benefits that elevate your quality of life.

Financial

  • Earnings + incentives
  • Retirement benefits
  • Holidays + time away
  • Recognition
  • Employee Assistance

Career

  • Professional development opportunities
  • Career development
  • Awards
  • Educational support

Health & wellness provision

  • Employee well-being support
  • Family Support Assistance
  • Parental benefits + family formation benefits
  • Work-life balance flexibility

Social and Community

  • Culture of inclusion
  • 11 employee resource groups (ERGs) with >3,000 members
  • Opportunities for paid volunteer time off
  • Community outreach + matching gift + engagement activities

Financial

  • Earnings + incentives
  • Retirement benefits
  • Holidays + time away
  • Recognition
  • Employee Assistance

Career

  • Professional development opportunities
  • Career development
  • Awards
  • Educational support

Health & wellness provision

  • Employee well-being support
  • Family Support Assistance
  • Parental benefits + family formation benefits
  • Work-life balance flexibility

Social and Community

  • Culture of inclusion
  • 11 employee resource groups (ERGs) with >3,000 members
  • Opportunities for paid volunteer time off
  • Community outreach + matching gift + engagement activities
Charles River laboratory professional at a lab bench in a state-of-the-art laboratory environment looking through a microscope.

About Charles River

Charles River is an early-stage Contract Research Organisation (CRO). Here, we are passionate about our role in improving the quality of people’s lives. With 100 sites around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our clients’ unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies, hospitals, and academic institutions around the world.